Policies
Annual Fee: All new registrations are subject to a yearly membership fee of $35.00 (non-refundable). Memberships expire on June 30th of each year.
*All summer camps and recreational classes starting after June 30th will be charged this fee.
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Discounts: A family discount of 10% will be added to the second child, 15% to the third child of the same family (Discounted off the lowest cost program before taxes and membership fee).
Does not apply to camps.
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Class Size and Maximum Ratios:
Ages 3-6 is a 1 : 6 coach to athlete ratio
Ages 7+ is a 1 : 8 coach to athlete ratio
We reserve the right to combine or cancel a class due to low enrollment.
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Attire: Proper attire must be worn to ensure the
safety of all participants.
ABSOLUTELY NO BLUE JEANS, rings, long earrings,
necklaces, jean shorts, hoodies or baseball caps
(For both safety and not to damage the equipment)
*Participants wearing inappropriate attire will not be
allowed to participate.
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Pick Up and Drop Off: We insist that you come into the building to pick up and /or drop off your child for their programs. Our coaches are not able to supervise them before or after their class as they have to remain in the gym. For obvious safety reasons, no child will be allowed to wait outside the building. Please pick up your child at the scheduled end of their class.
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Viewing Area: Parents are welcome to remain in the viewing area until your child's class is over. Please do not distract, attempt to contact or coach your child from the viewing area during the class.
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Safety in the Gym: It is our policy that we reserve the right to remove any participant from our program that may hinder their own development or the development of the other children in our facility by inappropriate behavior. Rudeness, not staying with their group, hitting or unwanted physical contact will not be tolerated. Our hope is that everyone has fun and enjoys the time they have in our facility.
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Photography: For privacy reasons please refrain from taking photos in the gym area.
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Cancellation Policy:
If you are not completely satisfied after the first class we will give you a FULL REFUND… no questions asked.
Pro-rated refund if canceled after the second or third class (before the fourth class)
No refunds after the 4th class.
All refunds after the 2nd class are subject to a $20.00 administration fee.
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Inclement Weather: Classes may be canceled due to winter time inclement weather, for both children's & staff's safety. Sorry, there will be NO makeup classes or refunds due to inclement weather or power outages.
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Payment Options: Head Over Heels Gymnastics accepts registration online via visa & master card. We also accept cash, debit, visa & master card on site.
*Sorry, we do not accept cheques or American Express.
Credit card payment may also be made by phone 705.445.5554. ​​
Camp Policies
Cancelation Notice: We require 48 hours notice to receive a full refund for camp days.
No refunds for less than 24 hours notice
Drop Off and Pick Up: All guardians are required to provide a CODE WORD at pick up. The code word will be chosen by the family before the beginning of their camp day/week/month and is not to be shared with anyone unless they are picking up a child from camp. This is a safety precaution we take very seriously.
Waiver Information
When registering for a class or program, you will have to agree to our facility waiver before proceeding to check out.
This is MANDATORY. You will not be able to place your child in a class if you do not agree to the waiver.
Please scan the below QR Code, read over our waiver fully, and sign off online.
