POLICIES

GYM POLICIES

 

Annual Fee:

All gym participants are subject to a yearly membership fee of $35.00 (non-refundable). *Memberships are valid for the Gym's Season June - May.

*All summer camps and recreational classes starting after June 30th will be charged this fee.

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 Discounts:

A family discount of 10% will be added to the second child, 15% to the third child of the same family (Discounted off the lowest cost program before taxes and membership fee).

*Does not apply to camps.

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Class Size and Maximum Ratios: 

Ages 3-5 is a 1 : 6 coach to athlete ratio

Ages 6+ is a  1 : 8 coach to athlete ratio

We reserve the right to combine or cancel a class due to low enrollment.

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Attire: 

Proper attire must be worn to ensure the

safety of all participants.

ABSOLUTELY NO BLUE JEANS, rings, long earrings,

necklaces, jean shorts, hoodies or baseball caps.

(For both safety and not to damage the equipment.)

*Participants wearing inappropriate attire will not be

allowed to participate.

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Pick Up and Drop Off: 

We insist that you come into the building to pick up and /or drop off your child for their programs. Our coaches are not able to supervise them before or after their class as they have to remain in the gym. For obvious safety reasons, no child will be allowed to wait outside the building. Please pick up your child at the scheduled end of their class. 

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Viewing Area: 

Parents are welcome to remain in the viewing area until your child's class is over. Please do not distract, attempt to contact or coach your child from the viewing area during the class.

The entry door into the gym area is not a viewing area. Please keep this area clear so Coaches and children can enter and exit the gym with ease. Blocking the door is a fire safety hazard.

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Safety in the Gym:

It is our policy that we reserve the right to remove any participant from our program that may hinder their own development or the development of the other children in our facility by inappropriate behavior. Rudeness, not staying with their group, hitting or unwanted physical contact will not be tolerated. Our hope is that everyone has fun and enjoys the time they have in our facility.

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Toileting and Clothing Change:

For the health, safety, and the dignity of all gymnasts, Head Over Heels Gym maintains the following policy regarding toileting accidents:

If a child soils themselves during the class / camp day and requires a change of clothing due to a bowel movement, the child’s parent or guardian will be contacted and required to pick the child up from class / camp for the remainder of the day.

Head Over Heels Gym staff are not permitted to assist with cleaning or changing a child after a toileting accident involving fecal matter. This policy is in place due to health and sanitation considerations, as well as staff training limitations.

Parents and guardians are expected to ensure that children enrolled in camp are fully toilet-trained and able to manage their own toileting needs independently for the duration of the camp day.

This policy applies to all campers unless specific accommodations have been formally arranged in advance with camp administration.

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Zero Tolerance Bullying: 

Head Over Heels Gymnastics is committed to providing a safe, respectful, and positive environment for all staff, athletes, and families. Bullying, harassment, or intimidation of athletes, parents or staff will not be tolerated under any circumstances. This policy exists to protect all members of our gym and to ensure a healthy training environment for athletes. This policy applies on gym premises, during classes, practices, competitions, events, travel related to gym activities, and online or electronic communication connected to the gym or its staff.

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Photography:  For privacy reasons please do not take photos in the gym area.

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Smoking / Vaping: 

Smoking, vaping, or the use of any tobacco, nicotine, or electronic smoking devices is strictly prohibited at all times:

• Inside the gym, lobby, offices, restrooms, party room, and viewing areas

• At entrances, exits, and within 20 meters of the building

• During classes, practices, camps, events, competitions, and performances

• In gym-owned vehicles or while representing the gym at off-site events

• Inside Climbers Corner gym, office, party room, and viewing area

This policy applies to all individuals, including athletes, parents/guardians, staff, coaches, volunteers, and visitors.

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Cancellation: 

If you are not completely satisfied after the first class we will give you a FULL REFUND… no questions asked.

Pro-rated refund if canceled after the second (before the third class).

No refunds after the 3rd class. 

All refunds after the 2nd class are subject to a $20.00 administration fee.

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Inclement Weather: 

Classes may be canceled due to inclement weather, for both children's & staff's safety. Sorry, there will be NO makeup classes or refunds due to inclement weather or power outages.     

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Payment Options:  

Payment must be received in full, one day prior to the start date of the session. 

Head Over Heels Gymnastics accepts registration online via visa & master card.  

We also accept cash, debit, visa & master card on site. 

E-transfer to headoverheelsgym@gmail.com.

We do not accept cheques or American Express. 

Apologies, we do not currently offer payment plans. 

Credit card payment may also be made by phone 705.445.5554. ​​